IRIS Newsletter - October 2023
5 ways to boost F&B guest spend & drive efficiencies
Read on for the latest Digital Ordering and guest experience news to increase revenue, elevate the guest experience and FREE up staff time...
Feature focus: Call Waitstaff🔊
Guests now have the option to call for a member of staff via the Call Waitstaff button on the app if they require assistance.
Staff are notified as and when they are required. It's a far more efficient service as waitstaff are only walking the floor to meet a direct guest need!
Blog: Attract Gen Z Travellers & reap the rewards
With their unique set of values, expectations, and behaviours, Gen Z travellers are shaking up the status quo.
To capture their attention and loyalty, hotels must embrace the digital revolution that's reshaping the way we experience travel.
All treats and no tricks this Halloween🎃
With your hotel app, you can promote seasonal menus and special events at the click of a button - a great way to enrich your guest’s stay and drive extra revenue for your hotel.
Treat your guests to some spooktacular experiences & ghoulish delights - Haunted House Salad, Zombie Brains, or Skeleton Scoops anyone? 💀
eBook: 9 ways to win with Digital Guest Directories
How can you communicate with your guests in a way that suits them most?
Give your guests everything they need to know in the palm of their hands! From hotel facilities and services to local attractions and maps.
Learn how a digital guest directory can help elevate the guest experience, save costs and drive revenue.
Client success: Sheraton Phoenix Downtown 🚀
Since the Sheraton Phoenix Downtown Hotel implemented IRIS' mobile F&B ordering, guest spend has soared by 250%.
Customer wait time has also been reduced by 15 minutes per order and they can serve more guests.
Meet the team: Lewis Keating
Lewis is one of our Application Support Engineers.
He ensures that our clients receive the help and support they need to be successful - and loves a round of golf at the weekend!
Reach guests in a way that suits them 📲
Mobile Service Requests
Digital Guest Directory
Enable guests to send requests to staff and make bookings online.
Provide a seamless, efficient service on the go!
Hotels can provide their guests with up-to-date, accurate information for their guests without endless reprint hassle and costs for the staff.
