IRIS is delighted to be shortlisted for the Booking, Ordering & Payment Solution of the Year and Innovative Guest Experience of the Year awards at The Caterer Supplier Awards 2025.

The new initiative was launched to celebrate the most creative and innovative food, drink, equipment and technology suppliers in the hospitality industry.

IRIS’ seamless digital solutions redefine service excellence and operational efficiency at the five-star Saudi Arabia hotel - Mandarin Oriental AI Faisaliah, Riyadh. In just six months, IRIS’ cutting-edge technologies have revolutionised the way the hotel serves its guests, delivering remarkable results.

Maximising value: Hotels' shift to non-room profitability in 2025. Welcome to our first newsletter of the year where we’ll be showcasing how to maximise opportunities across your hotel through diversification and improved guest engagement.
Let’s focus on helping your property thrive in 2025!

Situated in the vibrant heart of Irvine, California, the Courtyard Irvine Spectrum deployed IRIS mobile dining to enhance efficiencies and boost revenue at their Bistro.

Check out how mobile ordering has driven consistent revenue growth and an increase of 54% on the previous year.

How can operators expand non-room revenue and where will the opportunities for revenue growth beyond rooms be in the year ahead? Will diversification (not just in terms of ancillary revenue channels, but also differentiating and personalising the content and online ordering experience) be the key?

The luxury Vietnam beach resort details enhanced guest service and increased order volume and spend across its venues following implementation of IRIS Mobile Dining and Digital Guest Directory.

In this festive edition, we share tips to help you maximise revenue and streamline operations for 2025.

We wish you a prosperous 2025 and look forward to continuing our partnership!

With the advance of mobile technology and popularity of digital directories, how can hoteliers harness their potential to keep guests informed and drive engagement with the hotel’s services? Here are our top ten tips and strategies to achieving success with an all-in-one comprehensive digital solution.

We sat down with ExploreTECH to discuss how our innovative mobile concierge and guest experience platform is helping hotels streamline operations, increase revenue, and enhance the guest experience.

This luxury resort in Vietnam are enjoying a more efficient, direct, and timely way to serve guests across its expansive five pools and beach areas with the IRIS app. It has reduced manually processes and heightened the guest experience.

The Barcelona hotel is the 11th Hoxton hotel to select IRIS’s F&B digital ordering and guest directory app. They’re now offering guests a seamless and convenient means of managing their stay and ordering food and drink from the comfort of their own smartphone.

IRIS is delighted to report that the luxury Bali resort reports significant growth in operational efficiencies, order volumes and revenue following deployment of IRIS digital mobile dining and guest directory solutions.

This month’s newsletter highlights how hotels can boost ancillary revenue and improve guest experiences using mobile tech.

It covers tips for increasing F&B sales, leveraging upsells, and optimising digital guest directories and mobile concierges.

IRIS is thrilled to have won the Hospitality Implementation of the Year award at the Intelligent ICT Awards Middle East in recognition of our successful deployment at W Dubai - Mina Seyahi.

IRIS launches new additions to its mobile ordering platform which have been developed to drive order volumes, enhance the guest experience and reduce manual processes for staff. Discover the benefits of our amenity ordering, open tab and digital staff ordering features here.